Rthirtyone Hair Care FAQs
Find straightforward answers about choosing and using Rthirtyone hair-care products.
Who are Rthirtyone products designed for?
Our products are created with curly, coily and textured hair in mind, including hair that needs additional moisture, manageability and protection from breakage. Always review the individual product description and ingredient list before use.
Will these products regrow hair or treat alopecia?
Rthirtyone products are cosmetic hair-care products designed to support moisture, scalp care, reduced breakage and healthier-looking hair. The finished products have not been clinically tested to regrow hair or treat alopecia and are not intended to diagnose, treat, cure or prevent any medical condition. Ingredient research may provide educational context, but it does not prove that the finished products will produce the same results. Individual results vary. Consult a qualified healthcare professional about sudden or persistent hair loss.
How quickly should I expect results?
Hair and scalp needs vary from person to person. Focus on consistent use according to the product directions and evaluate how your hair feels and responds over time. We do not promise overnight or guaranteed results.
Can I use the products on a sensitive scalp?
Review the complete ingredient list and perform a 24-hour patch test before broader use. Stop using a product if irritation occurs. If you have allergies, a diagnosed scalp condition or ongoing irritation, consult a qualified healthcare professional before use.
How do I choose the right products?
Start with your primary goal—such as moisture, easier detangling, reduced breakage or scalp care—then review each product’s intended use, directions and ingredients. Contact us if you need help selecting a routine.
Are results the same for everyone?
No. Hair texture, current condition, styling habits, health and consistency can all influence a person’s experience. Customer reviews describe individual experiences and do not guarantee the same outcome for everyone.
How should I store the products?
Keep products tightly closed in a cool, dry place away from excessive heat and direct sunlight. Follow any additional instructions printed on the product packaging.
Where can I find shipping and return information?
Shipping information is shown during checkout. All sales are final. We do not accept returns or exchanges and do not issue refunds. If an item arrives defective or damaged, inspect your order upon receipt and contact us immediately at info@regiment31.com so we can evaluate the issue and make it right. See our Refund Policy for details.